FAQs

Where does iKandy ship from?

We ship out all orders from Toronto, Canada

When will I receive my order?

All orders are shipped within 2 weeks from order date

I have questions about my order, who can I contact?

Please send all inquiries to shop.ikandy.boutique@gmail.com

How do I go about a refund / exchange?

In certain cases we will issue a refund on accessories if they have arrived damaged. In the case of an accessory arriving damaged we will require you to send a picture to shop.ikandy.boutique@gmail.com of the damages.